Reliable Quality Control & Assurance Services for Importers

WHAT WE DO

Third-Party Inspections, Factory Audits, And More to Help You Achieve Consistent Quality

Insight Quality is a US-owned quality control and assurance company from the Dallas, Texas area. With offices in China and operations in 13 countries around the world, we’re everywhere you need us to be. We specialize in product categories such as furniture, home decor, flooring, promotional products, electronics, arts & crafts, seasonal items, as well as other soft and hard goods.

Our Services

Product Inspection Services

Insight Quality Services performs on-site product inspections following internationally accepted AQL standards, so you can spend your time doing what matters most for you.

Factory Audit Services

Insight Quality offers Security/C-TPAT Audits and Social Compliance, Quality, Capability, and Capacity Assessments as well as customized audit services.

Lab Testing Services

Knowing whether the product you’re sourcing and importing from your suppliers conforms to international standards is vital for minimizing the risk of importing.

Correct & Rework Services

There are times when product must be reworked to meet your compliance and quality requirements. Insight offers on-site repairing and reworking of products.

Sourcing Services

Whether your business is on the cusp of explosive growth, or have been having too many issues with your current factory, we can help you to choose a new one.

Training & Consulting Services

Insight Quality offers C-TPAT validation, training, and quality, security, and social accountability offerings that abide by industry standards.

Insight Quality Services

BY THE NUMBERS

Inspections Completed

Audits Completed

Countries Covered

Inspections Completed

Audits Completed

Countries Covered

our testimonials

Insight Quality isn’t just a hired service, they are an integral part of our corporate logistics supply chain. They give us peace of mind that their highly trained inspectors are present for every shipment before it departs from the factory which allows us to spend more time on high level strategic efforts instead of chasing factories for inspection reports. We expect the highest attention to detail to maintain the safety and quality of the products we offer our customers. Insight Quality helps us get it done.

Jason Eastcott

Director of Global Sourcing, Sharper Image

Insight Quality Service far exceed my expectations for an on-site inspection of my factory in China. Andy and his team were responsive to my short-fuse request, effortlessly guided me through the process, and produced an impressively detailed report that gave me clear insight as to the sectors within my manufacturing team that need attention. I would highly recommend this company and look forward to hiring them again for future needs.

Sean Cherry

Coeur Imports

My company has partnered with Insight Quality for numerous projects. This includes everything from domestic product inspections to product reworks. They are dependable and exercise a measured approach to ensure that the scope of work is properly executed. I would certainly encourage any company to consider Insight Quality for their quality projects.

Allen Vaughn

Apogee Packaging, Inc.

I have been working with Andy at Insight Quality Services for over 2 years and couldn't be happier with the level of service provided. I had tried a few other inspection services prior to using Insight and while they were ok, none of them compare to this. These guys know what they are doing, are well established and take a genuine interest in your business. Whilst I mostly use them for inspection services, they also offer sourcing and compliance services. Truly a one stop shop. I cannot recommend them highly enough.

Ed Warnock

Quality Home Lifestyle Ltd

I would 100% recommend Insight to anyone looking for a great Quality Control partner. I worked with them when placing my first order on a new product with a new supplier — so needless to say I was worried about getting it right. Knowing I had a top-notch QC partner and feet on the ground that represented me gave me peace of mind. Their reporting is very in-depth, and you can tell they really care about the details. They are quick to respond and they’re ready to go when you need something checked. They asked questions, were incredibly thorough, and didn’t leave any room for discrepancy. Grateful to have Andy and his team on my side and I will definitely continue using their services.

Emily Miller

By The Moon

The service was great and easy to set up. It gave me the satisfaction of knowing there would be no surprises when the product arrived on our dock. I will continue to use Insight Quality for all my inspections in the future.

Brian

Super Bouncy Balls/The Original Wooden Rose

We have used Insight Quality Services a number of times for our clients and have recommended them to colleagues. They are efficient, trustworthy and have provided us with very detailed reports that we can trust and know what we order is what we get. The team is fantastic.

Lisa Deeth

I Will Import

Insight have been a very valuable asset to my business over the last two years. Their attention to detail, fantastic communication and the highest quality inspection service I have worked with, puts them at the top of my recommendations for any business looking for inspection services.

Shane

E-commerce Seller

We are scheduling 3 inspections per month. Scheduling is easy and reliable, inspections are precise, and reporting is on time. Both the factory and US buyer can both depend on a detailed and fair quality inspection before shipment. The inspectors are well trained and self-motivated. It is a joy to be working with the Insight Quality team.

Harro J.

Flooring Manufacturer

We have been using insight for the last three years and have found them to be excellent to work with.

Ken W.

Furniture Manufacturer

Contact us

    Location:

    Insight Quality Services, LLC
    600 East Carpenter Freeway,
    Suite 246, Irving, TX 75062

    Email:

    info@insight-quality.com

    Phone:

    +1 (469) 299-4287