The United States has been social distancing for weeks and much of the economy has been shut down, but now things are slowly starting to open up again. At the beginning of May, about half of the states have partially reopened and are allowing certain businesses like...
Are you working with furniture manufacturers in low-cost countries like China, India, or Vietnam? Imagine that you place an order for 2,375 wooden tables and the shipment arrives at your warehouse. This table is a hot item and you’re excited to get more pieces into...
The COVID-19 pandemic is having a major impact on not only the health of entire nations but also on the health of the world economy. At first, when China shut down its factories to control the outbreak, importers in the U.S. and Europe were concerned about how soon...
Imagine that you’ve hired an injection molding factory in China to produce a precision plastic automotive part. The dimensions of the part are critical, and you’ve contracted with a third-party inspection company to conduct a final random inspection. 100% of the parts...
A number of years ago, one of our customers, a big-box retailer, informed us of a problem they were having with one of their products. As they were looking at the product on the shelf, they realized that some boxes had one shade of their brand’s signature color, while...
At Insight Quality, we inspect many types of products. Anything you can find in a retail store, we’ve probably inspected, from electronics to clothing to home furnishings and more. When it comes to electronics, we can’t forget about mobile phones. These devices have...
As an importer, you know that product quality inspections are important, but that they come at a cost. It’s natural to want to reduce that cost, and if you’re thinking about doing so, you need to consider how to go about it carefully. You don’t want to give your...
Recently, we ran into a sticky situation with one of our customers. They hired us for a product inspection and we returned their inspection report with a HOLD result, rather than a PASS or FAIL. They ended up accepting the shipment from their supplier and when they...
If you want to have success as an importer, it’s important that your products live up to the quality standards you set for them. If they don’t, it can lead to low customer satisfaction, excessive customer complaints, and high levels of returns. Quality management is...
As an Amazon seller, you have to be concerned about packaging. Of course, your packaging needs to be in line with Amazon’s guidelines. But, more than that, it needs to survive the journey from your Chinese factory to Amazon’s warehouse. Have you ever watched videos of...
