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Are You Managing Defects Properly?

The classification, recognition, and remediation of defects can be confusing. A defect that has zero negative impact on the product’s appearance and usage may be “critical” – the most severe category. A defect that renders the product completely useless, however,...

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When a Good Factory Goes Bad

By now, you may have spent some time on this blog, followed the advice presented, and done everything the right way to launch your manufacturing venture. You may have a longstanding positive relationship with a factory that has had no failures. Maybe you are...

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